Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: lottastenssonbrand@gmail.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
**NEXT DAY ORDERS**
| Ordered | Ships | Arrives |
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| Friday | Monday | Tuesday |
| Saturday | Monday | Tuesday |
| Sunday | Monday | Tuesday |
**2nd DAY ORDERS**
| Ordered | Ships | Arrives |
| Monday | Tuesday | Thursday |
| Tuesday | Wednesday | Friday |
| Wednesday | Thursday | Monday |
| Thursday | Friday | Tuesday |
| Friday | Monday | Wednesday |
| Saturday | Monday | Wednesday |
| Sunday | Monday | Wednesday |
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
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