Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: lottastenssonbrand@gmail.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
The service days below are in addition to the above processing time.
FedEx 2nd DAY: 2 business days
FedEx NEXT DAY: 1 business day
**NEXT DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Wednesday |
Tuesday | Wednesday | Thursday |
Wednesday | Thursday | Friday |
Thursday | Friday | Monday |
Friday | Monday | Tuesday |
Saturday | Monday | Tuesday |
Sunday | Monday | Tuesday |
**2nd DAY ORDERS**
Ordered | Ships | Arrives |
Monday | Tuesday | Thursday |
Tuesday | Wednesday | Friday |
Wednesday | Thursday | Monday |
Thursday | Friday | Tuesday |
Friday | Monday | Wednesday |
Saturday | Monday | Wednesday |
Sunday | Monday | Wednesday |
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
DETAILS
Our "Robe Kaftan" can be worn closed in the front (like the main image shows) or totally open as a long open front kaftan (see additional images for the same look). The front has 6 tiny hook & eye closures along the front opening along with a tie so when you close them it works as a closed cover up look/dress. The sleeve endings have an open peekaboo look and the kaftan is one size and measures 48" in circumference.
- Fabrication Content: 100% Polyester
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Size run: O/S
- Care: The fabrication is ok to machine wash delicate and lay flat to dry BUT because the tie deco tassel we either recommend dry cleaning it or hand wash and lay flat to dry, OR washing in a care bag in machine + lay flat to dry.