Miami Palm - Mask
Returns and Refunds
Lotta Stensson will gladly accept returns of unworn, unwashed, undamaged, or defective Full-Price merchandise for a full refund, within 10 days of the date you received the merchandise. Send a return request to email: email@example.com or Or Text us at: (323) 896 9892.
We will confirm the return and give you the address to send merch back to.
Must be returned to us in its original packaging, with the tags still on the garment. After 10 days, and exchange or store credit will be issued for the current selling price on both full-price and sale merchandise.
Please note that there is NO refund on shipping charges.
The service days below are in addition to the above processing time.
FedEx 2nd DAY: 2 business days
FedEx NEXT DAY: 1 business day
**NEXT DAY ORDERS**
**2nd DAY ORDERS**
**Please note that the above charts are guidelines and do not take into account the delay that may be experienced due to national holidays.**
Our customers asked and asked for us to make masks. Our original intent was to not make masks but customers kept asking, which changed our mind. So here they are for those of you that want to match your Lotta Kaftans, or buy a matching “set”, or match back with your other clothes. They are not medical grade masks, but more a “fashion mask”. We are making them from our own signature prints, and we choose 9 prints to start with.
The nature of our signature prints as you may know, is the print placement is wild and random prints, and therefor no mask will never be the same as the next. In the feature image you can see 3 masks made from the same print panel, and all being therefor different. We can not guarantee a “specific color or shade” and the range of mask color is big and varies, within the print you choose.
The masks are made from our kaftan material, a very soft “silk like” Poly Satin and the masks are lined in cotton voile (very thin).
Reg KIDS; We added 3-5 years old as a buying option. Kid in image is 4.5 years old. IF you want for another age, then purchase this option BUT YOU MUST email us if you want another age made & shipped. We would size mask to fit each age and insert elastic string into the side tunnels and we will leave the elastic open, so you can tie, try and re-tie until it fits perfectly each kids face.
Anyone who buys fashion items on our site in May and June 2020, will automatically be gifted one of these masks.
For every 3 masks sold we donate one mask. Our donations via your purchase will go to a gifted local LA photographer who is in Down Town LA spreading love and donating needed supply to the hardest hit - The homeless. Her name is Ursula Vari and we trust this donation will give her strength to go on, know she’s not alone, and put a smile on the less fortunate faces….
You can wash and tumble dry. Made in USA - Los Angeles.
Stay Safe Everyone….XOXO